Refund policy

Shipping & Returns

RETURNS

If you are not completely satisfied with your purchase, it may be exchanged within 30 days of your order date for a full refund of the price you paid for your item(s). Items must be unworn, unwashed with the tags attached and in their original condition. Merchandise bought on Pre-Sale must be returned within 21 days of receiving the item.

The company reserves the right to deny returns not meeting the standards of our policy. Please make sure to include a copy of your original receipt. We also recommend using registered mail as we cannot be held liable for any items lost in the mail. Altar Ego does not cover the shipping costs associated with sending an item back for a return and does not refund the original outbound shipping for your order. Refunds will be issued once we receive the item(s) back.

 

If you would like to exchange the item, please note on your receipt what item/size you would like to swap for.

 

Our customer service team can be reached at customerservice@altaregoapparel.com.

 

Returns can be mailed to:

Altar Ego Apparel

Attn: Returns

87 Lafayette Road, Ste #2

Hampton Falls, NH 03844